What to do in emergencies


The family doctor is the first contact point for medical and psychiatric emergencies. He or she decides whether further tests or treatments in a clinic are necessary. If the family doctor is not available, please contact one of the following:

Psychotherapy – how to find a therapy spot

  • The website of the Association of Psychotherapists Central Switzerland VPZ (in German) has general information about psychotherapy as well as addresses and thumbnail CVs of the psychotherapists. The currently available therapy spots are listed under "Freie Therapieplätze" (Free therapy spots).
  • The website of the Association of Psychiatrists of the Canton of Lucerne has the addresses of psychiatrists in the Canton of Lucerne. 

Safe zone – online portal for addiction issues

Do you have questions concerning drugs, alcohol or gambling addictions? Are you worried about your own consumption or that of friends, children or parents? You will find an open ear for your concerns about such behaviours online at www.safezone.ch. There you can get information, exchange experiences with others in forums and chats, and get fully anonymous advice from experts in the field.

  • One-on-one consultations by email via an encrypted system
  • One-on-one consultations in a live chat
  • Group counselling or self-help in a live chat
  • Professionally moderated forums
  • Tools for testing and helping yourself
  • Professionally moderated forums

Victim counselling centre Lucerne (in German)

The victim counselling centre is there for people whose physical, mental or sexual integrity has been impaired by a crime.